Faith Carr is the Head Start Director. She has worked in the Head Start program for 36 years and with Douglass Community Services for 26 years. Faith has a Masters Degree in Early Childhood Education. Her goal is to support children and families in our eight county area as they prepare for school and life. She looks forward to her continuing work with Douglass and its community partners.

Katie Neff is a dedicated advocate for children and families, currently serving as the CASA Volunteer Director at Douglass Community Services. A proud resident of Hannibal for the past 20 years, Katie has cultivated a rich background in early childhood development, crisis management, and child advocacy, making her a vital asset to her community.

With extensive experience in various roles, Katie has worked as an Early Childhood Center Director and a Licensing Specialist for Foster Care, where she ensured compliance and quality in child welfare services. Her role as a Child and Family Advocate allowed her to provide essential support to families navigating complex challenges, while her involvement in forensic interviews highlights her commitment to the safety and well-being of children in vulnerable situations.

Katie’s passion for advocating on behalf of children is deeply rooted in her belief that every child deserves a voice and compassion. She recognizes the critical importance of supporting those who cannot advocate for themselves and is driven by a heartfelt mission to serve children in need. Her enthusiasm for her work continues to grow as she engages with families through Douglass Community Services, striving to make a meaningful impact in the lives of the little ones in her community.

As the CASA Volunteer Director, Katie is excited to lead efforts that empower volunteers and enhance the support provided to children and families, ensuring that each child’s needs are met with dignity and care. Her unwavering commitment to advocacy and service exemplifies her dedication to fostering a brighter future for all children.

Mike Vaia, Foster Grandparent Coordinator, oversees the recruitment, placement, and continued training of all volunteers as well as serving as a liaison between Douglass and the volunteer stations. Mike is a lifelong resident of Hannibal with a Bachelor of Science in Education and a Master of Education in Administration. A recently retired public educator who spent the last 31 years as a teacher, administrator, and most recently serving as the Director of Special Services for the Hannibal Public Schools. 

Harold joined Douglass as RSVP Coordinator in March, 2022. Prior to that, he spent 50 years in broadcast and print media in Western Illinois and Northeast Missouri. Harold is a native of the “Twin Pikes,” born in Louisiana, graduated from high school at West Pike in Kinderhook. He is a resident of Winchester, Illinois, married, with two sons, eight grandchildren and two great grandchildren.